Dependent Variable Definition and Examples

A dependent variable is the variable being tested in a scientific experiment. The dependent variable is dependent on the independent variable. As the experimenter changes the independent variable, the change in the dependent variable is observed and recorded. When you take data in an experiment, the dependent variable is the one being measured. Common Misspellings: dependant variable Dependent Variable Examples A scientist is testing the effect of light and dark on the behavior of moths by turning a light on and off. The independent variable is the amount of light and the moths reaction is the dependent variable.  A change in the independent variable (amount of light) directly causes a change in the dependent variable (moth behavior).You are interested in learning which kind of chicken produces the largest eggs. The size of the eggs depends on the breed of chicken, so breed is the independent variable and egg size is the dependent variable.You want to know whether or not stress affects heart rate. Your independent variable is the stress, while the dependent variable would be the heart rate. To perform an experiment, you would provide stress and measure the subjects heartbeat. Note in a good experiment, youd want to choose a stress you could control and quantify. Your choice could lead you to perform additional experiments since it might turn out the change in heart rate after exposure to a decrease in temperature 40 degrees (physical stress) might be different from the heart rate after failing a test (psychological stress). Even though your independent variable might be a number that you measure, its one you control, so its not dependent. Distinguishing Between Dependent and Independent Variables Sometimes its easy to tell the two types of variables apart, but if you get confused, here are tips to help keep them straight: If you change one variable, which is affected? If youre studying the rate of growth of plants using different fertilizers, can you identify the variables? Start by thinking about what you are controlling and what you will be measuring. The type of fertilizer is the independent variable. The rate of growth is the dependent variable. So, to perform an experiment, you would fertilize plants with one fertilizer and measure the change in height of the plant over time, then switch fertilizers and measure the height of plants over the same span of time. You might be tempted to identify time or height as your variable, not the rate of growth (distance per time). It may help to look at your hypothesis or purpose to remember your goal.Write out your variables as a sentence stating cause and effect. The (independent variable) causes a change in the (dependent variable). Usually, the sentence wont make sense if you get them wrong. For example:(Taking vitamins) affects the numbers of (birth defec ts). makes sense(Birth defects) affects the number of (vitamins). probably not so much Graphing the Dependent Variable When you graph data, the independent variable is on the x-axis, while the dependent variable is on the y-axis. You can use the DRY MIX acronym to remember this: D - dependent variableR - responds to changeY - Y-axis M - manipulated variable (one you change)I - independent variableX - X-axis

Replacing Our Energy Sources Debate Essay - 558 Words

There is a big agreement amongst the public and most experts that the current energy sources that are used in the United States are in need of a replacement. Dependence on fossil fuels such as coal and oil are problematic for at least two reasons: their harmful impact on the environment (both in extraction method and their use) and the reliance from other countries for supplies, which has created problems on the geopolitical front. Nuclear fission remains a debatable alternative, considering the risks involved in a catastrophic meltdown and the absence of a long-term waste storage solution. The successful advance of horizontal drilling by the energy industry combined with the existing technology of hydraulic fracturing which has been†¦show more content†¦During the process of fracking, methane gas and toxic chemicals leach out from the system which contaminates nearby ground water. For some cities and towns this ground water is drinking water and there have been over 1,000 d ocumented cases of physical, respiratory, and neurological damage due to ingested contaminated water. An estimated 30 to 50 percent of the fracking fluid is recovered the rest of the biodegradable toxic fluid is left in the ground(Marsa). Fracking produces around 300,000 barrels of natural gas per day but at the price of several environmental, safety, and health hazards. While most of the health and environmental questions surrounding fracking stand unsettled, it is difficult to say with certainty whether continuing the practice is worth it in any calculable terms. Nonetheless, the economic impacts and negative consequences of traditional fossil fuel energy production are understood. These practices are cleaner and more efficient than ever but not viable for long-term use. Other clean energies of the future such as solar and wind are not yet able to carry the consumption needs of the nation. In this undesirable gap with no better choice available, the benefits of utilizing natural gas as an energy resource are still too extraordinary to just simply halt the practice entirely. Once the facts are in, federal regulation needs to beShow MoreRelatedAmericas Dependence On Fossil Fuels1307 Words   |  6 Pagesfriendly energy sources. Energy is the key conflict factor during our era. So new energy development is a vital project that not only can decrease t he conflict that base on energy but also improve our environment, meanwhile it also can decrease the conflict that created by the environmental issues. Our audience will be mainly comprised of young adults, particularly those who already have an interest in the subject matter since the younger generations are more technologically savvy and our generationRead MoreThe Ongoing Energy Debate631 Words   |  3 PagesThe Ongoing Energy Debate As we all know, the energy debate has been ongoing for decades. There is a laundry list of opinions concerning energy use and production. When it comes to oil we are all too aware of the price and demand for what has proven to be the most valued resource on the planet. Advocates of alternate energies insist that the end of oil is nearer than most of us may think, while proponents of petroleum assure us that due to technological advancements there are still large untappedRead MoreSolar Energy : A Cleaner Tomorrow1159 Words   |  5 PagesSolar Energy: A Cleaner Tomorrow Renewable energy sources have changed communities, consumers and businesses worldwide. By reducing or eliminating altogether the use of fossil fuel and replacing it with renewable energy sources, can promote a cleaner future for America. Solar power and solar energy are helping to assist many families in reducing their energy bills and more so with commercial businesses. Ultimately solar energy has the potential to become United States main source of energy, alongRead MoreClimate Change Is An Environmental And Business Issue1454 Words   |  6 Pageschange in Earth s average temperature, for example.† Therefore, climate change in our world has various effects in our life, which, for example, like extreme weather, global warming, higher sea-level and etc., do really affect our daily life and production process. Understanding what the climate change is, and why these changes occur so frequently and obviously in recent decades is of essential importance, not only for our economy, but also for society. This paper is going to introduce how this issueRead MoreA Brief Note On Environmental Injustice And Fracking1341 Words   |  6 Pagespolarized debate. Hydraulic fracturing, otherwise known as â€Å"fracking,† uses water, sand, and chemicals to release natural gas from as far as 10,000 feet below the Earth’s surface. Supporters of fracking claim that natural gas is an ideal â€Å"bridge fuel† as the energy industry moves from fossil fuels to renewable energy sources and argue that the practice benefits the environment and the economy. Nonetheless, while hydraulic fracking does provide an intriguing option for alternative energy, this processRead MoreScience Debate : Alternative Energy1157 Words   |  5 PagesScience Debate: Alternative Energy is Better Good morning/afternoon fellow peers and staff members. Today, I am going to prove how alternative energy sources are better than conventional sources. Some people don’t know the difference from alternative and conventional energy sources.Conventional sources are sources that are most common and have been traditionally used in the past. Alternative sources are the more eco-friendly source which makes our world a better place to live in. Examples of alternativeRead MoreFossil Fuels And Renewable Energy Essay1121 Words   |  5 Pages Finding energy sources is an issue that polarizes scientists, politicians and citizens alike. The most critical points of this debate are at fossil fuels and renewable energy. Energy efficiency is arguably the most dire concern facing the planet, because it significantly impacts all areas of everyday life. Common ground can be found in this controversy because both parties do agree that humans have a responsibility to future generations. That responsibility is to preserve the resources of theRead MoreClimate Change Throughout The World1121 Words   |  5 PagesKrista Falco Professor Brown English 1301, WS5 April 23, 2015 Climate Change Throughout The World Climate change has been an argument going on for years now. Since industrialization, there has been numerous debates asking the question: Is climate change due to natural evolution or is it the human species causing this change? Scientist’s try their best to predict the future, but it is just that, a prediction. Take a meteorologist for example. Your local weatherman states that it is going to rainRead MoreNuclear Power And Its Effects On The World1610 Words   |  7 Pagescreation of increased greenhouse gases caused by heavy reliance on fossil fuel energy has disrupted Earth’s equilibrium. Sanders calls for alternative energy in America; hailing countries that have transformed their fossil fuel dependency. Nuclear power is a relevant factor in alternative energy for policy-makers. In the 1950’s, anticipation for nuclear energy was very high, people thought that new advancements in nuclear energy would make electricity free. Nuclear power was successfully impl emented forRead MoreBiofuels : A Clean Alternative For Fossil Fuels?1737 Words   |  7 Pagesmade. In that time, much of our infrastructure has been designed to operate using fossil fuels. Fossil fuels have also been substantially beneficial as they have a very high energy density. Because they are also easily combustible, they carry large amounts of transportable energy in a small package, making fossil fuels very practical and the dominant energy source today. In addition, fossil fuels are abundantly available. While there is a finite supply, even with our current rate of consumption

Mill Creek Entertainment Has Created The Film Series Up

Mill Creek Entertainment has created the film series Up From Slavery which accounts the events of the Mid-Atlantic slave trade and the struggles of African slaves and their resistance of the institution. The episode 18th Century Colonial America and Slavery of the series specifically details the lives of North American slaves. Out of the 12 million slaves taken from Africa, only 500,000 came to North America. With government legislation insisting that every child of a female slave becomes a slave as well, 500,000 quickly turned into 4 million. In Colonial America, slaves still faced very harsh conditions, but there were still many differences between the lives of slaves dependent on whether they were from the north or south, the color of†¦show more content†¦The captain believed he would get insurance to cover what he lost, but in fact the courts ruled against him, but only as an insurance matter not murder charges. Throughout the Middle Journey, many slaves would try to rev olt and resist against these matters. Slaves who landed in North America apparently had a better life than those in South American and the Caribbean Islands. The lives of slaves within North America also varied greatly. The film states that there were three different systems of slavery in the colonies. In Virginia and Maryland, slaves mostly worked on tobacco plantations and farms. In South Carolina and Georgia, slaves worked on rice plantations which required more vigorous work than tobacco. Also, because laborer was harder in these states, they had less female slaves and would have to continue to import Africans in order to sustain the population. This resulted in a stronger African identity for blacks in South Carolina and Georgia. The northern colonies differed from the south with the simple fact that they had far fewer slaves. Most slaves in the north were only farm workers and household servants. African slaves still faced many difficulties in the North which included the unfa miliar cold climate and being left to fend for one’s self in old age. The film continues with telling the account of former slaves and their experiences which either differentiated from theShow MoreRelatedManagement Course: Mba−10 General Management215330 Words   |  862 Pagesand other fundamental wide-ranging issues. The bursting of the high-tech bubble both in many start-up companies and in major segments of established firms dissipated many entrepreneurial efforts and the large sums of money that were spent to create organizations that never earned a profit and were often hugely unsuccessful as business entities. However, this enormous cost to some companies also created beneficial impacts for many other companies in dealing with these fundamental wide-ranging issuesRead MoreDeveloping Management Skills404131 Words   |  1617 PagesMann Gulch Disaster 210 Creativity at Apple 212 SKILL PRACTICE 214 Exercises for Applying Conceptual Blockbusting 214 Individual Ass ignment—Analytical Problem Solving (10 minutes) 214 Team Assignment—Creative Problem Solving (20 minutes) 215 Moving Up in the Rankings 216 Keith Dunn and McGuffey’s Restaurant 217 Creative Problem-Solving Practice 220 SKILL APPLICATION 222 Activities for Solving Problems Creatively 222 Suggested Assignments 222 Application Plan and Evaluation 222 viii CONTENTS SCORING

Identifying Service Management Excellence †MyAssignmenthelp.com

Question: Discuss about the Identifying Service Management Excellence. Answer: Excellence in service delivery is not just about a positive and friendly front desk team. The clients perspective is influenced by the organizations customer orientation, standards and performance measures. Johnstone and Clark (2008) maintained that service excellence is primarily not concerned with exceeding the clients expectations but with delivering services as promised while tackling any obstacles and problems that arise in the process of service delivery.Maintaining a service excellence culture will ultimately help any organization reduce customer complaints, improve team performance and facilitate a fulfilling yet dynamic working environment.Service management can be described as the practices or activities aimed at designing, delivering, monitoring, and evaluating the service in an attempt to improve the service continuously. Customers and clients expect delivery of high-quality services that are secure, reliable, accurate, timely and easy to access (Fitzsimmons, Fitzsimmons, and Bordoloi, 2008).An effective framework contributes towards delivering value for money, promote stakeholders confidence, facilitate high customer satisfaction, and even ensure the achievement of the organizations goals and objectives.The core key drivers of any service delivery organization are low cost, consistency, and speed of delivery. McDonalds is a multi-national foodservice retailer with over 4 million employees located in over 100 countries. Restaurants under the Mcdonalds brand are operated and owned by local entrepreneurs through franchising. The restaurant chain operates under an organizational structure focused around market segments with similarities. This report aims to identify and discuss examples of practices in McDonalds that contribute towards servicemanagement excellence. Design of the Service and the Service Delivery Process The first step in servicemanagement excellence is to manage the design and service delivery process. It is important to determine how the service is going to be delivered, processes that will be used to deliver the service, workforce, and equipment.For excellence in the design and delivery of these services, it is necessary for an organization to have an effective servicemanagement framework in place. It is for this reason that McDonalds took time to invest in a workflow and processes that fit into their service delivery objectives.McDonalds restaurants have a comprehensive and standardized service design with clearly defined responsibilities, roles, and procedures under an efficient equipment and facility layout. This service delivery system aims to be customer-oriented, maintain operational efficiency, facilitate a service excellence culture, and produce predictable outcomes that assist in thedelivery ofhigh-quality services in a competitive market. The design of McDonalds service process portrays the restaurants service management excellence. With its large customer base, McDonalds acknowledges the importance of face-to-face customer interactions in their restaurants and drive-thrus.To achieve customer satisfaction, the restaurant has proven to be flexible and efficient through its customized services. Services by MacDonalds are designed to provide operational efficiency and customer satisfaction. To achieve operational efficiency and maintain a competitive advantage, McDonalds provides low-cost services to its customers while aligning its process to enhance customer satisfaction(Slack, Chambers and Johnston, 2010). To cut costs and reduce wastage, the restaurant utilizes a Just In Time (JIT) inventory system (Stevenson and Hojati, 2007). Under this system, food is preparedonly after a customer has placed an order. With a well-trained and dedicated workforce, McDonalds ensure a fast process through defined roles and responsibil ities. There are employees solely responsible for taking orders, another to prepare the order and an employee to package the order ready for delivery to the customer. Additionally, McDonalds supports and invests in initiatives to adapt its services and products to different locales to ensure theexpansion of its global brand. To achieve a customer-oriented service design that focuses on the clients needs and feedback, the fast food giant ensures their services are easily accessible through drive-thrus, walk-in restaurants, and an online delivery service system. In addition to the readily available services, the process is designed toprovide a satisfactory waiting time. Thisis achieved by minimising idle time at cash registers, fast moving queues, and efficient order preparation. McDonalds also recognizes the importance of facilitating a positive outcome in customer satisfaction. Customers either get what they need or the restaurant staff helps them understand why they cannot get the service. Furthermore, through their training programs, the retailer ensures its employees maintain professionalism. Thisis achieved through employees who are polite, respectful to the customers they serve, and knowledgeable in their respective roles and responsibilities.All these service delivery process initiative contribute towards cultivating a service management excellence culture in MacDonalds. Service Quality The ability to receive high-quality standardized service in any of the over 36000 MacDonalds outlets is among the restaurants main values in maintaining customer confidence. MacDonalds has undertaken broad initiatives to ensure consistency in the quality of its service all over the world. To ensure service quality in the franchise, the company requires all prospective franchisees to be well versed in their procedures and standards. The franchisees are exposed to a strict interview and training program at Hamburger University to make sure they are capable of providing the standardized services consistently. MacDonalds then selects only the capable and highly motivated applicants. Furthermore, all service delivery equipment can only be purchased from suppliers that the company has directly authorized. In addition to standardizing its operations, MacDonalds ensure service quality by training its employees on client service skills. The customer experience often determines the quality of services. To facilitate service quality, MacDonalds trains its employees on how to effectively interact with the employees. By maintainingits service quality, the company gives us an example of service management excellence. Managing People In the service industry, it is important to ensure the workforce is happy and dedicated to the organization. Satisfied employees will provide better customer experience and hence improve the organizations performance (Lazaroiu, 2015). Knowledgeable and happy employees mean satisfied and happy customers.This largely contributes towards attaining service excellence. To achieve their growth objective, McDonalds has been pushing for a better employee experience in a bid to improve its customer service delivery. Customer satisfaction has greatly contributed to McDonalds recent growth in sales. To achieve customer satisfaction, the fast food giant enforced initiatives to improve employeeexperience by providing better pay and ensuring better employee training and practices. Better pay Although emotional and intellectual satisfaction is important for employee satisfaction, it is crucial to recognize that money is the main reason that people work. An organization should strategically determine employee compensation in a cost-effective manner that will benefit both the organization and the employee (Landers and Callan, 2011). Among the ways that an organization can maintain a loyal and happy workforce dedicated to service, excellence is by increasing their wages. A better employee experience will be achieved through better retention and productivity as a result of happy employees who have a reason to stay and are highly motivated (Nohria, Groysberg and Lee, 2008). McDonalds has shown dedication to increase wages at astore owned by the company and to lift hourly pay. In addition to increasingwages, the retailer gave its employees the chance to go on paid vacations. The result of this service management initiative was a declining turnover rate. This meant that employee s were more loyal and happier to work at McDonalds.The improved human capital and better customer experience represent service management excellence achieved by McDonalds. Better employee training and practices Apart from loyalty and happiness, an organization can improve its performance by strengthening employee training and improving its processes. As customer expectations, market conditions and business objectives change, processes and staff need to evolve in accordance with the changes (Kotey and Folker, 2007). The training seeks to identify strengths and solve weaknesses from the employee and customers perspective.Thiswill, in turn, help the organization the quest to achieve its objectives. Over the past years, McDonalds has embarked on improving both its processes and employee training. The retailer introduced a drive-thru order approach dubbed ask, ask, tell to ensure customers received the correct order. This was an initiative as a result of complaints by customers against their order accuracy. The result was a faster delivery system with fewer frustrated and dissatisfied customers. In addition to process improvement, McDonalds went on to empower its employees with the necessary too ls to make the most of every employee-customer interaction. Both of these strategies portrayed McDonalds service management excellence. Customer Relationship Marketing According to Oly Ndubisi (2007), customer relationship marketing (CRM) is a process through which marketing activities and strategies build brand value, customer loyalty, and client relationships. When it comes to achieving service excellencein today's competitive and technological market, the end user of the service is no longer an afterthought. The relationship between an organization and its clients has evolved thanks to increased competition, social networks and changes in the customers buying power. Service has to be value-adding and proactive.CRM, therefore, helps businesses establish long-term relationships with their clients and customers while achieving their business goals and objectives (Leverin and Liljander, 2006). In relation to CRM, service management excellence is evident in MacDonalds through their brand loyalty. As a leading fast-food brand, the company has managed to win the hearts of a lot of its customers. MacDonalds main strategy is to retain their customers and build a long-term relationship as emphasized by their Im loving it slogan. The fast-food restaurant chain promises its customersvalue for their money and quality services.To maintain its customer relationships, the company provides the same quality of services across all its outlets.Moreover, MacDonalds adapts its menus to the local cultural and consumer trends (Kiddon and Light, 2009). The restaurant has menus tailored for kids, low-cost meals, and even for customers with health and diet concerns. Regarding geographic regions, MacDonalds puts into consideration the prevailing culture such as scrapping pork items from menus in Muslim nations and beef in India outlets. With the advent of the internet and social media, a large nu mber of consumers expect to have access information and services of a company easily. Such consumers can influence servicedelivery of a company through posts, blogs, and reviews. To enhance their customer relationship marketing, MacDonalds applies a user engagement approach for their e-services. This strategy ensures that customers of MacDonalds are aware of the online services available and using them effectively. Demand and Capacity Management Capacity management is the process of setting effective operational capacityto respond to demand promptly. The management must determine the kind of capacity needed, quantity needed and when it is needed (Jammernegg and Reiner, 2007). With the fluctuating demandcharacterizing the fast food service industry, MacDonalds must put effective capacity planning and management measures.This is because a mismatch between the demand from customers and the capacity of an organization will result in either unfulfilled customers or under-utilized resources (Gmach et al., 2007). MacDonalds has demonstrated a commitment to increase its capacity by making initiatives to improve their operational techniques, increase their workforce, acquire new equipment and establish new production facilities. This growth has been driven by the ever-growing customer base and demand for new product varieties. In its demand and capacity management initiative, the company uses a lead strategy by increasing its production capacity in anticipation of increased demand. This demonstrates service management excellence in the MacDonalds food chain. Service Communications MacDonalds uses a variety of platforms to communicate its products and services to their customer base and clients.Their service communication and promotional initiatives concentrate on customer experience, convenience, nutrition, menu choices, food taste, quality, and value for money. This has resulted in various viral marketing campaigns among their target audiences. Due to their strong international presence, the fast food restaurant chain pays keen attention to their service communication (Bolan and Williams, 2008). The information they provide is tailored to meet the consumer preferences of different clients all over the world. As noted earlier,MacDonalds user engagement approach for their e-services also helps in the companys service communication by making their customers aware of the online services available and how to use them effectively. In recent years, MacDonalds has been active in their social media service communication presence.Information on their services, products and recent improvements and innovations is easily accessible through their website and social media accounts.With millions of likes and followers in their facebook and twitter accounts respectively, MacDonalds demonstrates its service management excellence in communicating their services. Performance Measurement Raith (2008) defines performance measurement a process of accumulating and utilizing data related to an organization or individuals in the organization.Organizations enforce performance measure to track their progress and ensure they meet the pre-set goals and objectives (Merchant and Van der Stede, 2007). The main areas of performance measurement are administrative, marketing and sales, suppliers, research and development, human resources, and most importantly customers. MacDonalds specifically uses efficiency measures, output or workload measures, and outcome measures to measure the organizations general performance.Output and efficiency in MacDonalds are measured through analysis, management, and improvement of the supply chain. Measuring of the supply chain requires MacDonalds to monitor its supply chain logistics. Effectiveness measurementor outcome measures include point-of-sale information collection and tracking online consumer habits. At MacDonalds, the manager incharge of c ustomer relations collects information on customer satisfaction through activities and processes such as a client feedback system. The manager is then given the responsibility to take measures to improve operational performance and enhance a positive customer satisfaction feedback. After measuring the performance of their services, the final step in MacDonalds service delivery process is monitoring and evaluation. All systems must be running smoothly and in good quality. MacDonalds monitors its services based on the service delivery time, speed and knowledgeability when dealing with complaints, theaccuracy of drive-thru delivery service, and the quality of products and services (Stem et al., 2005). MacDonalds, therefore, provides us with an ideal example of service management excellence. In conclusion,to achieve service management excellence through a low-cost, consistent and speedy system, we must first design theserequirements into the service delivery system. For a company to poses service management excellence, it must enhance relevant initiatives to ensure high-quality services, a happy workforce, capacity management, customer-focused marketing and communication services and finally have an effective monitoring and evaluation framework to ensure its objectives are achieved. References Babakus, E., Yavas, U., Karatepe, O.M. and Avci, T., 2003. The effect of management commitment to service quality on employees' affective and performance outcomes.Journal of the Academy of marketing Science,31(3), pp.272-286. Bolan, P. and Williams, L., 2008. The role of image in service promotion: focusing on the influence of film on consumer choice within tourism.International Journal of Consumer Studies,32(4), pp.382-390. Corporate.mcdonalds.com. (2017). Company Overview Segment Information :: McDonalds. [online] Available at: https://corporate.mcdonalds.com/mcd/investors/company-overview/company-overview-segment-information.html [Accessed 21 Sep. 2017]. Gmach, D., Rolia, J., Cherkasova, L. and Kemper, A., 2007, July. Capacity management and demand prediction for next generation data centers. InWeb Services, 2007. ICWS 2007. IEEE International Conference on(pp. 43-50). IEEE. Grnroos, C., 2007.Service management and marketing: customer management in service competition. John Wiley Sons. Jammernegg, W. and Reiner, G., 2007. Performance improvement of supply chain processes by coordinated inventory and capacity management.International Journal of Production Economics,108(1), pp.183-190. Johnston, R. and Clark, G., 2008.Service operations management: improving service delivery. Pearson Education. Kiddon, J. and Light, L., 2009.Six Rules for Brand Revitalization: Learn how Companies Like McDonald's Can Re-energize Their Brands. Wharton School Publishing. Kotey, B. and Folker, C., 2007. Employee training in SMEs: Effect of size and firm typeFamily and nonfamily.Journal of Small Business Management,45(2), pp.214-238. Nohria, N., Groysberg, B. and Lee, L.E., 2008. Employee motivation.harvard business review,86(7/8), pp.78-84. Landers, R.N. and Callan, R.C., 2011. Casual social games as serious games: The psychology of gamification in undergraduate education and employee training. InSerious games and edutainment applications(pp. 399-423). Springer London. Lazaroiu, G., 2015. Employee Motivation and Job Performance.Linguistic and Philosophical Investigations,14, p.97. Leverin, A. and Liljander, V., 2006. Does relationship marketing improve customer relationship satisfaction and loyalty?.International journal of bank marketing,24(4), pp.232-251. Merchant, K.A. and Van der Stede, W.A., 2007.Management control systems: performance measurement, evaluation and incentives. Pearson Education. Oly Ndubisi, N., 2007. Relationship marketing and customer loyalty.Marketing intelligence planning,25(1), pp.98-106. Raith, M., 2008. Specific knowledge and performance measurement.The RAND Journal of Economics,39(4), pp.1059-1079. Slack, N., Chambers, S. and Johnston, R., 2010.Operations management. Pearson education. SMITH, N. (2017). McDonald's Wage-Hike Experiment Pays Off For All. [online] courant.com. Available at: https://www.courant.com/opinion/op-ed/hc-op-wire-smith-companies-raising-minimum-wage-0320-20160318-story.html [Accessed 21 Sep. 2017]. Stem, C., Margoluis, R., Salafsky, N. and Brown, M., 2005. Monitoring and evaluation in conservation: a review of trends and approaches.Conservation Biology,19(2), pp.295-309. Stevenson, W.J. and Hojati, M., 2007.Operations management(Vol. 8). Boston: McGraw-Hill/Irwin.

Writing Assignment free essay sample

In the movie Anti, there were a variety of types of governments shown. The main one demonstrated by General Mandible, was fascism or also known as nazism. General Mandible uses his army to make the other ants in the colony behave. There are many different situations shown in this movie to prove that General Mandible uses Fascism or Nazism in this movie. Whereas, on the other hand, Z wants a direct democracy. He wants everyone to say what they have to say and treats everyone evenly. The first reason showing that General Mandible is using a fascism or nazism s that he does not care about every individual ant; he only cares about his colony. He does not care about what any ant has to say and whatever he says, that is what is going to happen. Whereas Z says that everyone should speak out. Also everyone is the same. In the movie, Z says that everyone should think for themselves and that. We will write a custom essay sample on Writing Assignment or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page There are also many other places where General Mandible demonstrates a Nazism or a fascism type of government is that he imprisoned people when they did not so anything wrong. An example of this was when Z ran away and General Mandible imprisoned Weaver. Since Weaver did not do anything wrong, General Mandible should not have been allowed is imprison him. Z on the other hand wants the colony to be run as a democracy. As the colony was making a ladder, Z says that we are a colony, implying that everyone is Just as important to one another. Also in the end when everyone gets up safely, he says that we did it, not I did it. There were many other types of governments shown in this movie as well but these two showed the major two in the movie. Even though Z did not use the direct democracy, it is what he wanted to be used and it is what would have been used if Z had been the leader.

About World War II Japanese Soldier Lt. Hiroo Onoda

About World War II Japanese Soldier Lt. Hiroo Onoda In 1944, Lt. Hiroo Onoda was sent by the Japanese army to the remote Philippine island of Lubang. His mission was to conduct guerrilla warfare during World War II. Unfortunately, he was never officially told the war had ended; so for 29 years, Onoda continued to live in the jungle, ready for when his country would again need his services and information. Eating coconuts and bananas and deftly evading searching parties he believed were enemy scouts, Onoda hid in the jungle until he finally emerged from the dark recesses of the island on March 19, 1972. Called to Duty Hiroo Onoda was 20 years-old when he was called up to join the army. At the time, he was far from home working at a branch of the Tajima Yoko trading company in Hankow (now Wuhan), China. After passing his physical, Onoda quit his job and returned to his home in Wakayama, Japan in August of 1942 to get into top physical condition. In the Japanese army, Onoda was trained as an officer and was then chosen to be trained at an Imperial Army intelligence school. At this school, Onoda was taught how to gather intelligence and how to conduct guerrilla warfare. In the Philippines On December 17, 1944, Lt. Hiroo Onoda left for the Philippines to join the Sugi Brigade (the Eighth Division fromHirosaki). Here, Onoda was given orders by Major Yoshimi Taniguchi and Major Takahashi. Onoda was ordered to lead the Lubang Garrison in guerrilla warfare. As Onoda and his comrades were getting ready to leave on their separate missions, they stopped by to report to the division commander. The division commander ordered: You are absolutely forbidden to die by your own hand. It may take three years, it may take five, but whatever happens, well come back for you. Until then, so long as you have one soldier, you are to continue to lead him. You may have to live on coconuts. If thats the case, live on coconuts! Under no circumstances are you [to] give up your life voluntarily. 1 Onoda took these words more literally and seriously than the division commander could ever have meant them. On the Island of Lubang Once on the island of Lubang, Onoda was supposed to blow up the pier at the harbor and destroy the Lubang airfield. Unfortunately, the garrison commanders, who were worried about other matters, decided not to help Onoda on his mission and soon the island was overrun by the Allies. The remaining Japanese soldiers, Onoda included, retreated into the inner regions of the island and split up into groups. As these groups dwindled in size after several attacks, the remaining soldiers split into cells of three and four people. There were four people in Onodas cell: Corporal Shoichi Shimada (age 30), Private Kinshichi Kozuka (age 24), Private Yuichi Akatsu (age 22), and Lt. Hiroo Onoda (age 23). They lived very close together, with only a few supplies: the clothes they were wearing, a small amount of rice, and each had a gun with limited ammunition. Rationing the rice was difficult and caused fights, but they supplemented it with coconuts and bananas. Every once in a while, they were able to kill a civilians cow for food. The cells would save up their energy and use guerrilla tactics to fight in skirmishes. Other cells were captured or were killed while Onodas continued to fight from the interior. The War Is Over...Come Out Onoda first saw a leaflet that claimed the war was over in October 1945. When another cell had killed a cow, they found a leaflet left behind by the islanders which read: The war ended on August 15. Come down from the mountains!2 But as they sat in the jungle, the leaflet just didnt seem to make sense, for another cell had just been fired upon a few days ago. If the war were over, why would they still be under attack? No, they decided, the leaflet must be a clever ruse by the Allied propagandists. Again, the outside world tried to contact the survivors living on the island by dropping leaflets out of a Boeing B-17 near the end of 1945. Printed on these leaflets was the surrender order from General Yamashita of the Fourteenth Area Army. Having already hidden on the island for a year and with the only proof of the end of the war being this leaflet, Onoda and the others scrutinized every letter and every word on this piece of paper. One sentence in particular seemed suspicious, it said that those who surrendered would receive hygienic succor and be hauled to Japan. Again, they believed this must be an Allied hoax. Leaflet after leaflet was dropped. Newspapers were left. Photographs and letters from relatives were dropped. Friends and relatives spoke out over loudspeakers. There was always something suspicious, so they never believed that the war had really ended. Over the Years Year after year, the four men huddled together in the rain, searched for food, and sometimes attacked villagers. They fired on the villagers because, We considered people dressed as islanders to be enemy troops in disguise or enemy spies. The proof that they were was that whenever we fired on one of them, a search party arrived shortly afterward.  It had become a cycle of disbelief. Isolated from the rest of the world, everyone appeared to be the enemy. In 1949, Akatsu wanted to surrender. He didnt tell any of the others; he just walked away. In September 1949 he successfully got away from the others and after six months on his own in the jungle, Akatsu surrendered. To Onodas cell, this seemed like a security leak and they became even more careful of their position. In June 1953, Shimada was wounded during a skirmish. Though his leg wound slowly got better (without any medicines or bandages), he became gloomy. On May 7, 1954, Shimada was killed in a skirmish on the beach at Gontin. For nearly 20 years after Shimads death, Kozuka and Onoda continued to live in the jungle together, awaiting the time when they would again be needed by the Japanese Army. Per the division commanders instructions, they believed it was their job to remain behind enemy lines, reconnoiter and gather intelligence to be able to train Japanese troops in guerrilla warfare in order to regain the Philippine islands. Surrendering at Last In October 1972, at the age of 51 and after 27 years of hiding, Kozuka was killed during a clash with a Filipino patrol. Though Onoda had been officially declared dead in December 1959, Kozukas body proved the likelihood that Onoda was still living. Search parties were sent out to find Onoda, but none succeeded. Onoda was now on his own. Remembering the division commanders order, he could not kill himself yet he no longer had a single soldier to command. Onoda continued to hide. In 1974, a college dropout named Norio Suzuki decided to travel to the Philippines, Malaysia, Singapore, Burma, Nepal, and perhaps a few other countries on his way. He told his friends that he was going to search for Lt. Onoda, a panda, and the Abominable Snowman.  Where so many others had failed, Suzuki succeeded. He found Lt. Onoda and tried to convince him that the war was over. Onoda explained that he would only surrender if his commander ordered him to do so. Suzuki traveled back to Japan and found Onodas former commander, Major Taniguchi, who had become a bookseller. On March 9, 1974, Suzuki and Taniguchi met Onoda at a pre-appointed place and Major Taniguchi read the orders that stated all combat activity was to be ceased. Onoda was shocked and, at first, disbelieving. It took some time for the news to sink in. We really lost the war! How could they have been so sloppy? Suddenly everything went black. A storm raged inside me. I felt like a fool for having been so tense and cautious on the way here. Worse than that, what had I been doing for all these years? Gradually the storm subsided, and for the first time I really understood: my thirty years as a guerrilla fighter for the Japanese army were abruptly finished. This was the end. I pulled back the bolt on my rifle and unloaded the bullets. . . . I eased off the pack that I always carried with me and laid the gun on top of it. Would I really have no more use for this rifle that I had polished and cared for like a baby all these years? Or Kozukas rifle, which I had hidden in a crevice in the rocks? Had the war really ended thirty years ago? If it had, what had Shimada and Kozuka died for? If what was happening was true, wouldnt it have been better if I had died with them? During the 30 years that Onoda had remain hidden on Lubang island, he and his men had killed at least 30 Filipinos and had wounded approximately 100 others. After formally surrendering to Philippine President Ferdinand Marcos, Marcos pardoned Onoda for his crimes while in hiding. When Onoda reached Japan, he was hailed a hero. Life in Japan was much different than when he had left it in 1944. Onoda bought a ranch and moved to Brazil but in 1984 he and his new wife moved back to Japan and founded a nature camp for kids. In May 1996, Onoda returned to the Philippines to see once again the island on which he had hidden for 30 years. On Thursday, January 16, 2014, Hiroo Onoda died at age 91. Resources and Further Reading Hiroo Onoda,No Surrender: My Thirty-Year War (New York: Kodansha International Ltd., 1974) 44.Onoda,No Surrender;75. 3. Onoda,No Surrender94. 4. Onoda,No Surrender7. 5. Onoda,No Surrender14-15.Hiroo Worship.  Time  25 March 1974: 42-43.Old Soldiers Never Die.  Newsweek  25 March 1974: 51-52.Onoda, Hiroo.  No Surrender: My Thirty-Year War. Trans. Charles S. Terry. New York: Kodansha International Ltd., 1974.Where It Is Still 1945.  Newsweek  6 Nov. 1972: 58.

Populism - Definition in American Politics

Populism - Definition in American Politics President  Donald Trump was repeatedly described as a populist during the 2016 presidential race. Trump styled himself as a populist during his flamboyantly provocative campaign, The New York Times wrote, claiming to hear, understand and channel the working-class Americans so wrongly ignored by other leaders. Asked Politico:  Is  Donald Trump the Perfect Populist, one with broader appeal to the right and the center than his predecessors in recent American political history? The Christian Science Monitor opined that Trumps unique populism promises a change in governance perhaps equal to parts of the New Deal or the early years of the Reagan revolution. But what, exactly, is populism? And what does it mean to be a populist? There are many definitions. Definition of Populism Populism is generally defined as a way of speaking and campaigning on behalf of the needs of the people or the little man as opposed to the well-to-do elite. Populist rhetoric frames issues such as the economy, for example, as the  angry, aggrieved and neglected struggling to overcome a corrupt oppressor, whoever that oppressor may be. George Packer, a veteran political journalist for The New Yorker, described populism as a stance and a rhetoric more than an ideology or a set of positions. It speaks of a battle of good against evil, demanding simple answers to difficult problems.   History of Populism Populism has its roots in the grassroots formation of the Peoples and Populist parties in the late 1800s. The Peoples Party was founded in Kansas in 1890 amid depression and a widespread belief among farmers and laborers that the government was dominated by large money interests, the political historian William Safire wrote. A national party with similar interests, the Populist Party, was founded a year later, in 1891. The national party fought for public ownership of railroads, the telephone system, and an income tax that would demand more from wealthier Americans. The latter idea is a common populist idea used in modern elections. It is similar to the Buffett Rule, which would raise taxes on the wealthiest Americans. The Populist Party died in 1908 but many of its ideals linger on today. The national partys platform read, in part: We meet in the midst of a nation brought to the verge of moral, political, and material ruin. Corruption dominates the ballot-box, the Legislatures, the Congress, and touches even the ermine of the bench. The people are demoralized; most of the States have been compelled to isolate the voters at the polling places to prevent universal intimidation and bribery. The newspapers are largely subsidized or muzzled, public opinion silenced, business prostrated, homes covered with mortgages, labor impoverished, and the land concentrating in the hands of capitalists. The urban workmen are denied the right to organize for self-protection, imported pauperized labor beats down their wages, a hireling standing army, unrecognized by our laws, is established to shoot them down, and they are rapidly degenerating into European conditions. The fruits of the toil of millions are boldly stolen to build up colossal fortunes for a few, unprecedented in the history of mankind; and the possessors of those, in turn, despise the republic and endanger liberty. From the same prolific womb of governmental injustice we breed the two great classes- tramps and millionaires. Populist Ideas Modern populism typically is sympathetic to the struggles of white, middle-class Americans and portrays Wall Street bankers, undocumented workers, and U.S. trade partners including China as evil.  Populist ideas including heavily taxing the wealthiest Americans, tightening security along the U.S. border with Mexico, raising the minimum wage, expanding Social Security and imposing stiff tariffs on trade with other countries in an attempt to keep American jobs from going overseas.   Populist Politicians The first real populist presidential candidate was the Populist Partys nominee for president in the 1892 election. The nominee, General James B. Weaver, won 22 electoral votes and more than 1 million actual votes. In modern times, Weavers campaign would have been considered a great success; independents typically garner only a small share of the vote. William Jennings Bryan is perhaps the most famous populist in American history. The Wall Street Journal once described Bryan as the Trump before Trump. His speech at the Democratic National Convention in 1896, which  was said to have roused the crowd to a frenzy, aimed to advance the interests of small Midwestern farmers who felt they were being taken advantage of by the banks. Bryan wanted to move to a bimetallic gold-silver standard.   Huey Long, who served as the governor of Louisiana and a U.S. senator, was also considered a populist. He railed against wealthy plutocrats and their bloated fortunes and proposed to impose steep taxes on the richest Americans and distribute the revenue to the poor still suffering from the effects of the Great Depression. Long, who had presidential aspirations, wanted to set a minimum annual income of $2,500. Robert M. La Follette Sr. was a congressman and governor of Wisconsin who took on corrupt politicians and big business, which he believed had a dangerously oversized influence on matters of public interest.   Thomas E. Watson of Georgia was an early populist and the partys vice presidential hopeful  in 1896. Watson had won a seat in Congress by supporting the reclamation of large tracts of land granted to corporations, abolishing national banks, eliminating paper money, and cutting taxes on low-income citizens, according to the New Georgia Encyclopedia.  He was  also  a southern demagogue and bigot, according to the Encyclopedia.  Watson wrote of the threat of immigrants to  America: The scum of creation has been dumped on us. Some of our principal cities are more foreign than American. The most dangerous and corrupting hordes of the Old World have invaded us. The vice and crime which they have planted in our midst are sickening and terrifying. What brought these Goths and Vandals to our shores? The manufacturers are mainly to blame. They wanted cheap labor: and they didn’t care a curse how much harm to our future might be the consequence of their heartless policy. Trump routinely inveighed against the establishment in his successful presidential campaign. He regularly promised to drain the swamp in Washington, D.C., an unflattering portrayal of the Capitol as a corrupt playground for plutocrats, special interests, lobbyists and fat, out-of-touch lawmakers. Decades of failure in Washington, and decades of special interest  dealing must come to an end. We have to break the cycle of corruption, and we have to give new voices a chance to go into government service, Trump stated.   The independent presidential candidate Ross Perot was similar in style and rhetoric to Trump. Perot fared well by building his campaign on voter resentment of the establishment, or the political elite, in 1992. He won a  startling 19 percent of the popular vote that year. Donald Trump and Populism So is Donald Trump a populist? He certainly used populist expressions during his campaign, portraying his supporters as American workers who have not seen their financial status improve since the end of the Great Recession and those neglected by the political and societal elite. Trump, and for that matter Vermont Sen. Bernie Sanders, spoke to a class of blue-collar, struggling middle-class voters who believe the economy was rigged. Michael Kazin, the author of  The Populist Persuasion, told Slate in 2016: Trump expresses one aspect of populism, which is anger at the establishment and various elites. He believes Americans have been betrayed by those elites. But the other side of populism is a sense of a moral people, people who’ve been betrayed for some reason and have a distinct identity, whether they are workers, farmers, or taxpayers. Whereas with Trump, I don’t really get much of a sense of who the people are. Of course journalists say he’s talking mostly to white working-class people, but he doesn’t say that. Wrote Politico: Trump’s platform combines positions that are shared by many populists but are anathema to movement conservatives- a defense of Social Security, a guarantee of universal health care, economic nationalist trade policies. President Barack Obama, who Trump succeeded in the White House, took issue with labeling Trump a populist, however. Said Obama: â€Å"Somebody else who has never shown any regard for workers, has never fought on behalf of social justice issues or making sure that poor kids are getting a decent shot at life or have health care - in fact, have worked against economic opportunity for workers and ordinary people, they don’t suddenly become a populist because they say something controversial in order to win votes. Indeed, some of Trumps critics accused him of phony populism, of using populist rhetoric during the campaign but of wanting to abandon his populist platform once in office. Analyses of Trumps tax proposals found that the biggest benefactors would be the wealthiest Americans. Trump, after winning the election, also recruited fellow billionaires and lobbyists to play roles in his White House. He also walked back some of his fiery campaign rhetoric on cracking down on Wall Street and rounding up and deporting immigrants who are living in the United States illegally.